we’re here to help
Client Services Team
need help? we love helping
Looking for an answer? Start here. We’ve organized our most common questions into a few simple categories.
If you still can't find what you're looking for, our Client Services Team is happy to help.
i’m new to Jump Gymnastics
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Our programs are designed around your little one's age and stage of development, so finding the right class is pretty simple.
Baby Jump
For little ones 0–12 months.Jump 1
For little ones 13–24 months.Jump 2
For 2-year-olds.Jump 3
For 3-year-olds.Jump 4
For 4-year-olds.Jump 5
For 5-year-olds.Jump 6/7
For 6–7 year olds.Not sure which one is the right fit? You child needs to be the right age for the class before the term starts. Find a class today!
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We’ve got all the information you need.
- What to wear to your first class
- When to arrive
- Even where to find us in the building! -
Awesome! We can’t wait to see you on the blue carpet. Check out our class schedule and register online.
i’m already registered in classes
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Yes! Makeup classes are available during Weeks 2-7 of the 8 week term when space is available.
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Let us know through the Parent Portal so your spot can be madde available to another family.
Plus marking yourself as absent means you can schedule your makeup class right away! -
Want the same class, same day, same time, and same location for the next 8 week term?
Use Save My Spot during Priority Registration. -
Aging up to the next age group or need a different class to fit your family’s schedule?
Use Change My Spot during Priority Registration.
all about our gymnastics classes and terms
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Registration happens in two stages. We offer families priority registration for the next 8 week term that are currently registered for classes and then we open up registration online.
Online registration opens on the 5th of the month preceding the start of the term. -
Check for other days, time, or locations, or join a waitlist if one is available.
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Our gymnastics classes run in 8 week terms with a 45 minute class each week.
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Take a peak at our Term Calendar to see the details for our next few terms!
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The final week of each term is a special week where we celebrate all the amazing progress our little ones have made!
camps and birthday parties
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We plan camps for when schools are closed:
- Non-instructional days and Pro-Day Days during the school year = School Closure Camps
- Winter Break = Winter Break Camps
- Spring Break/March Break = Spring Break Camp
- Summer Break = Summer Camp -
Celebrate your child’s special day with energy, fun, and movement! Our Birthday Party Packages are available on select weekends at our Richmond and Cambie (Vancouver) locations.
i have a question or concern
Of course, even if the answer might be somewhere on our website, sometimes it’s just nice to speak with a grownup. Our Client Services Team is online seven days a week. We are pretty darn fast at replying to emails but we would rather chat with you on the phone! Reach out to us if you need some support; give us a call.
hello@jumpgymnastics.ca
604.559.6492
are you ready for your little one’s first gymnastics class?
Come ready to move! Little ones should wear comfy clothes like leggings or sweats, and everyone heads into the gym barefoot (grownups too—socks are totally fine!).
No need to stop at the front desk—your coach will be there to greet you and take attendance when you arrive. Easy peasy!
Grownups are part of the action! Parent participation is required until your coach feels your child is ready to safely jump in on their own.
And if your little one takes a little time to warm up, that’s all part of the journey. It’s very normal for it to take 6–8 weeks to feel comfortable with the space, routine, and new friends. We’ve got you!
Got a little one peeking over the gate? You’re definitely not alone! Little ones three and under will have their grownup by their side for the whole class.
Cambie
155-555 West 12th Avenue, Vancouver, BC V5Z 3X7
North Van
120 - 2270 Dollarton Highway, North Vancouver, BC V7H 2M9
