Do you have drop ins?

Yes! Our drop in class is called Jump Play! This unstructured, supervised class is open to all ages, (six months through seven years old) and is parent participation. Space is limited so please register online or by phone for Jump Play to reserve your space. Registration opens online at 12:01 am the day of each Jump Play or you can give us a call the day of the class.

Can I drop in to a term class (Jump one, two, etc.)?

No, we do not allow drop-ins to term classes - these are registration by term. If you would like to drop in please join us for Jump Play! Or if you have never been to the gym before and want to check out a class please contact us for a free trial class.

Can my child join a class mid term? Are fees prorated for late registration?

Yes! Registration is ongoing, and your child is welcome to join at any point in the term. After the first class, all fees are prorated to the date of registration, you won't pay for the classes you missed.

Are parents allowed to watch while their children are attending class?

Yes! If it’s a parent participation class then of course you’ll be in the gym sharing the fun with your little one. Otherwise feel free to watch the class from the comfort of our parent’s lounges in both our Yaletown and North Van locations (we’ve got free WiFi too). You can also zip out to enjoy the neighbourhood.

Do I have to stay to watch my child?

If it's not parent participation, then you aren’t required to stay. If your child is enrolled in Jump Three we suggest you observe for a class or two to see how they are doing without your participation.

Should my child attend if he or she is sick?

No. A makeup class can be done at a later date in the session. Please see our policies

My child missed a class, how do I book a make-up class?

Call or contact us in Yaletown or North Van and together we can find an available time that works for you. Make ups can only be used within the same term as the missed class, and are subject to availability. We can only guarantee one make up per student per term.

How many students are there per instructor?

Class size ratios vary depending on the class to address the specific developmental needs at each step. Parent participation classes (Baby Jump, Jump One & Jump Two) will have up to ten registered students. This size allows the instructor to spend individual time with each child and parent.
Our three programs for older Jump kids offer the lowest ratios in Vancouver and North Van.
Jump Three, is especially designed to address the social development needs of children enrolled in their first “on their own” class. The ratio is 4:1.
Junior Jump and Senior Jump still provides opportunity for extensive one on one interaction, but offers a slightly larger class size to match the child’s growing social confidence. The ratio is 6:1.

Do you welcome children with special needs?

Yes! We are a family-centered program and would love to work with you to develop an IGP (Individualized Gymnastics Plan) to ensure that your child has everything they need to thrive in our classes. 

Can I bring a sibling along to a parent participation class?

Only those children who are registered may participate in the class. Babies who are not yet mobile and who can be carried in a child carrier or safely secured in a car seat or stroller may enter the gym with you. Your hands must be free to assist your child.

Can a friend or cousin attend a class with my child?

For insurance purposes, and in order to provide the necessary attention to those children registered, only those children who are registered may participate in the class. 

What should my child wear?

Stretchy and comfortable, but not overly loose clothing is best. Your child does not need a special leotard for class. All skirts and dresses as well as pants with zippers/buttons should be avoided. Children will be barefoot for classes.

Can I reserve the same class time for the next session?

Priority will be given to current families who wish to enroll their child in the same class for the next session, and then, if space permits to change class times. Registration will then be opened up to new families.

Where can I park my car?

For our Yaletown location there is metered parking right out front, a Parkade just across the street at 858 Beatty, and an Impark lot just around the corner on Robson. In North Vancouver there is plenty of free parking on the premises. Parking stalls are located in the front, at the west end, and behind the building.

How do I get there by Public Transit?

Yaletown
The #15 Cambie/Downtown runs within two blocks of Jump, and there are plenty of other options we have provided on our location page.
If coming by SkyTrain, get off at Stadium Station and take the upper street level (Beatty Street) exit. Walk 2 blocks southbound on Beatty Street.
If coming by Canada Line, get off a Yaletown Roundhouse Station and walk north through Beatty Walk.
Plan your route online via translink.

North Van
Find driving and transit directions on our location page.

Is there a place to park my stroller?

We have plenty of stroller parking space in the lobbies of each of our locations.

What happens in the event of an accident?

The necessary first aid is immediately administered, medical support is called if required. Parents are notified as soon as is reasonable. All of our staff have Standard First Aid.

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